Processing time excluding U.S. national holidays.
Due to the nature of medical devices and for hygiene and safety reasons, returns are accepted only for verified manufacturing defects.
If you believe your product is defective, contact [email protected] within 14 days of delivery with your order number, a brief description of the issue, and clear photos or videos.
Once reviewed and confirmed, Invomed will, at its discretion, issue either a replacement or a refund to the original payment method.